WHETHER YOU ARE DEALING WITH A LARGE REBRANDING PROGRAMME OR COORDINATING A SIZABLE ATM SWAP OUT PROGRAMME, THE SUCCESS WILL VERY MUCH DEPEND ON THE PROJECT MANAGEMENT IN PLACE.
Many challenges can be faced, including the requirement to ensure multiple stakeholder interests are achieved. This can be tougher with larger Blue Chip companies that routinely include cross departmental interests.
A significant shift within the market place has seen a sharp rise in outsourced solutions, so how can you ensure you are receiving the best from your Project Management team?.
Here are Acketts’ top 5 tips for Project Management;
1. Understanding the main objectives
A simple statement, but nevertheless critical. The role of any Project Management team is in the delivery and management of your project to ensure key targets are met. Quite frequently this will include ensuring time scales are achieved and budgets are maintained, but can also include more obscure targets such as increasing staff engagement at branch level. To optimise your return for any Project Management resource, a close working relationship is critical and clear and defined objectives should always be defined at the start. Experienced Project Management teams, who can help build processes and business models tailored to your own bespoke requirements, will always offer many value added benefits to include a certain level of consultancy.
2. Define key target dates
Any project large or small will have key deliverables. An action which should be completed within a certain time frame and for which form part of further activities required. Ensuring a strategy is in place to both record, monitor and report these key dates will certainly aid any Project Management completed. This will certainly be true when dealing with any structural works required that may impact on planning or listed building consents, as physical works will ultimately be hindered by any delay. Whilst it is hoped that key stages will always be met, there is likely to be occasions when these may not be achieved. It is important for any Project Management team to be able to analyse performance, address any issues and instigate any changes proactively to ensure minimal impact to the overall programme.
3. Working to support key stakeholders
The performance of your Project Management team will ultimately be measured on the return in investment achieved with the cost associated with this necessary support against the success of any programme managed. Ultimately they are in place to aid the successful delivery of a programme and their input should be for the benefit of all stakeholders involved. At no point should their involvement create additional pressures within the organisation as they are there to reduce the burden. A partnership approach should therefore be adopted by your Project Management team, working closely with internal resources. A ‘can do’ attitude and a level of flexibility is certainly key in aiding this relationship.
4. Structured and organised
A good measure on a Project Management resource will certainly be past performance. If a company has demonstrated difficulties in delivering a service on time and to budget, then alarm bells should be ringing. A key foundation for any Project Management resource is a company that is well structured and organised. If they cannot complete work themselves on target, then you would be wise to ask what service levels are you likely to receive. This is a cultural ethos that should flow through a company and appointing correctly will certainly improve your chances of success in future programmes planned.
5. Getting the best from all third parties
One of the most important things is that actions will always speak louder than words. Attributes such as good leadership, structure and defining expectations is paramount. Ultimately, the Project Management team will control the delivery of many other third party providers and an accumulative approach should be promoted. Key support, performance management and strategic thinking will be critical tools required to ensure the best is achieved from all contributors.